Q: What is the purpose of the Game Problems on self-service center BIGMUMBAI ?

A:Our platform is committed to solving every problem our valued members are experiencing in the game. To assist you, we have created this support channel where you can describe your problem and contact our customer support team, which is available 24/7 to help you.

Q: How i can submit issue about Game Problems on self-service center BIGMUMBAI ?

A:We already provide two alternative way for all our member to be able reaching out our customer support that we will separate as "Before Login" and "After Login" by the following step :

1. Login into your BIGMUMBAI ID Account
2. Click Customer Service button
3. Choose Game Problems
4. Fill and Explain the issue that you are encountering
5. Upload the proof picture of the problem you are encountering
6. Click the "Confirm" button

NOTE: For faster and more accurate support, please use the BIGMUMBAI Self-Service Center and select the correct category for your issue.

7. Submit issues like Deposit Not Received, Withdrawal Problems, IFSC Modification, Delete Bank Account, Change ID/Login Password, Change Bank Name, Delete Old USDT Address, and Winstreak Bonus under their respective categories.
8. Use the "Game Problems" category only for gameplay-related issues such as games not loading, delayed results, or profit errors.

Q: How do i check my status issue Game Problems on self-service center BIGMUMBAI ?

A: You can check the status issue by pressing the “Progress Query” for checking all the order record status that you have been submitted to self-service center.